Shipping and Returns
Shipping Information
Welcome to Nelson's Old West Hardware and Pet Store! At Nelson's, we understand how important it is to receive your order promptly. That's why we offer fast and reliable shipping with affordable rates. We take great care in packaging your items to ensure they arrive to you safe and secure. Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over $50! If you have any questions about our shipping policies, please don't hesitate to contact us. We are always happy to help!
Returns and Exchanges
At Nelson's, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return or exchange policy. You may return any unused or defective items within 30 days of purchase for a full refund or exchange. Shipping fees are non-refundable. If you have any questions or concerns about our return or exchange policy, please don't hesitate to contact us. We are always happy to help!